FAQs

General Questions

1. What types of personalised prints and cutouts do you offer?
We create life-size cardboard cutouts, face masks, posters, standees, and other custom prints tailored to your needs.

2. What materials are used for the cutouts?
Our cutouts are made from high-quality, durable cardboard with a sturdy stand to keep them upright.

3. Can I order a custom cutout of a person or pet?
Yes! You can upload a high-quality image, and we'll create a life-size cutout of your chosen person, pet, or character.

Ordering & Customisation

4. How do I upload my photo for a custom print?
You can upload your image directly on our website during checkout. Make sure it's high resolution for the best results.

5. What image quality do you require?
For the best print quality, we recommend images of at least 300 DPI and a resolution of at least 2000 x 2000 pixels.

6. Can I add text or logos to my cutout?
Yes! You can add text, logos, or other design elements to make your cutout unique.

7. Will I see a proof before my order is printed?
Yes, we provide a digital proof for approval before printing to ensure you're happy with the design.

Shipping & Delivery

8. How long does it take to receive my order?
Personalised orders typically take 3-5 business days for production and 1-3 business days for shipping, depending on your location.

9. Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs vary depending on the destination.

Returns & Refunds

10. What if my cutout arrives damaged?
If your order arrives damaged, please contact us within 48 hours with photos, and we’ll send a replacement.

11. Can I cancel or change my order after placing it?
We start production quickly, so changes or cancellations must be requested within 12 hours of placing your order.

12. Do you offer refunds?
Due to the custom nature of our products, we do not offer refunds unless there is a defect or damage.

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Liam Gallagher Life Size Cardboard Cutout